Customer Engagement

Get a real time pulse on how customers are responding to market changes.

With KYC applications we can help with client onboarding, continuous understanding, and predictive development. We then deploy chat bots based on our full industry knowledge combined with your experiential and logged data to produce winning scenarios and increased total customer lifetime value.

Use our context models to glean an overall understanding of emotion, motivation, situation, behavior and environment.

Use Cases

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.Ut enim ad minim veniam, quis nostrud exercitation.

HUMAN ENGAGEMENT

Get a full understanding of each customers situation with AI, then respond with human empathy. Cross-sell, up-sell and retain while creating great experiences.

INTUITIVE CX

Customers have learned to respond better to chat environments. We create and inbed help centers and bot interfaces to streamline our customers journey.

KYC ONBOARDING

Getting to know our customers’ customers helps us create better environments to understand how everyone is responding to our rollouts and tech adoption.

HUMAN ENGAGEMENT

“We are thrilled with the results from the business transformation program so far. It has already helped us improve the efficiency of a number of high volume, high importance operations by more than 50%.”
– Aegon Team

INTUITIVE CX

“We have our own digital platform for all the interaction with the customers. Hands on keyboard after four sprints instead of after 40 weeks. That’s eight weeks instead of 40 weeks. We have 80% more velocity compared to two years ago when we started this journey.”
– JPMorgan Chase Team

KYC ONBOARDING

“The bank’s global onboarding and due diligence time has decreased by 70 percent. The bank is also able to serve nearly 40 countries and 3,000 relationship managers, compliance professionals, legal, sales, trading, and credit risk. “
– Bank Group Team